Terms and conditions of reservations

RATES
To know the rates available on the date you want to visit us, click on BOOK ONLINE.

SEASONS
Low Season: after Easter and until December 14.
High Season: from December 15 to Easter inclusive.

CATAMARAN SCHEDULES
The catamaran departs at 1pm from Puerto Pañuelo (located 25km from Bariloche).  In certain months of the year of the year the only available departure is at 10am. The presentation time at the port is 1 hour before departure.

WHAT INCLUDES THE RATE

• Transfer in Catamaran Puerto Pañuelo-Puerto Blest-Puerto Pañuelo
• Accommodation with breakfast
• Use of the heated pool
• WIFI.

NOT INCLUDED IN THE RATE

• Boarding fee and entrance fees to the National Park, to be paid before boarding in Puerto Pañuelo.
• No service that is not mentioned in the rate inclusions.

CANCELLATION POLICIES
Reservations may be canceled free of charge up to 5 days before the check-in date. After this period, one night’s accommodation will be charged as a penalty.

MINORS POLICY

INFANT: 0 to 2 years old – free of charge when sharing a room with 2 adults. A cot will be added in the room, upon request and subject to availability.
CHILD: 3 to 12 years.
ADULT: 13 years and older.